On October 4 at noon, after more than an hour of full-scale searching, Zhang Jiayu, a police officer from the Luqiao Police Station of the Luqiao Branch of the Taizhou Municipal Public Security Bureau in Zhejiang Province, successfully located a missing person, Xiao Chen.
During the National Day holiday, the Taizhou Municipal Public Security Bureau made full use of a companion-style police-following intelligent agent independently developed on Zhejiang Province's "Smart 110" platform to optimize dispatch and scheduling models, empower police operations with technology, efficiently handle various types of incidents, and spare no effort in safeguarding public safety.
Xiao Chen's father, Lao Chen, is a resident of Chengnan Town in Wenling City. After discovering his daughter was missing, he immediately reported to the Chengnan Police Station of the Wenling Municipal Public Security Bureau for assistance. Through analysis, the Chengnan Police Station determined that Xiao Chen had arrived in Luqiao District of Taizhou City and immediately initiated a one-click coordinated handling request.
After receiving the handling request, the comprehensive command room of the Luqiao Police Station of the Luqiao Branch quickly set up a handling work group, and Zhang Jiayu and other officers and auxiliary police immediately got to work.
The moment the officers and auxiliary police of the Luqiao Police Station took over the incident, the companion-style police-following intelligent agent automatically pushed key information such as event summaries and risk assessments, helping them quickly clarify the situation. During the handling process, the intelligent agent simultaneously provided psychological counseling guidance, based on which the officers and auxiliary police carried out communication and mediation, ultimately resolving the rift between father and daughter and helping the family reconcile.
During the National Day period, with a surge in foot traffic, the Luqiao Police Station used the companion-style police-following intelligent agent to implement a work model of dispatching police to the nearest location and handling matters at an early stage, dispatching nearby police forces in the jurisdiction to quickly arrive at the scene, continuously compressing police response time, and building a solid barrier for the stable and orderly public security of the jurisdiction.
The Shili Changjie major commercial district is a popular check-in spot in Luqiao District, with an endless stream of tourists during the holiday. As a police officer stationed at the commercial district's joint service and co-governance center, Zhang Jiayu led the security team to stay on the front line, carrying out regular patrol and prevention work, and bringing a sense of safety to tourists.
On the afternoon of October 4, while a reporter followed Zhang Jiayu on patrol, the "Smart 110" platform instantly pushed a clue for assistance: a tourist's child had gone missing and had already asked the scenic area security for help. Through intelligent analysis, the platform directly assigned the incident to Zhang Jiayu, who was patrolling nearby. Based on the child's characteristic information provided by the companion-style police-following intelligent agent, he immediately coordinated with the commercial district's security forces to carry out a search, quickly finding the missing child at the entrance of a snack shop and safely returning the child to his mother.
On October 6, police officers in the alarm-receiving area of the Joint Operations Center of the Taizhou Municipal Public Security Bureau promptly responded to public reports and requests for help.
Behind the holiday safety defense line, the 24-hour duty of the 110 Information and Command Center of the Taizhou Municipal Public Security Bureau was also indispensable. Alarm receivers and analysts kept a close eye on the large screen to monitor incident dynamics in real time. Phone rings at the alarm-receiving seats were constant, and staff carefully verified the demands of callers, relying on the companion-style police-following intelligent agent to complete information recording, transfer, and distribution, ensuring efficient handling of various instructions.
The companion-style police-following intelligent agent is not merely a simple information-pushing tool; it also possesses keen risk identification capabilities. According to a relevant person in charge of the 110 Information and Command Center of the Taizhou Municipal Public Security Bureau, on the basis of achieving "fast response, fast coordination, and fast closed-loop handling," the companion-style police-following intelligent agent adds functional modules for "early warning, contingency plans, and prevention," providing alarm receivers, commanders, and front-line officers and auxiliary police with full-process companion-style intelligent assistance, comprehensively improving the quality and efficiency of alarm receiving and handling.
According to statistics, in the first half of this year, the companion-style police-following intelligent agent was involved throughout the handling of more than 235,000 incidents, helping officers and auxiliary police standardize handling procedures from the source and resolve various risks in advance.